PRIVACY POLICY

The Keeper and the Dell is fully committed to protecting and respecting your privacy. This policy sets out the basis on personal data we collect from you, or that you provide to us, and how it will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website, www.thekeeperandthedell.com you are accepting and consenting to the practices described in this policy.

Information we may collect from you

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in message forms on our site www.thekeeperandthedell.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you message through our site, send enquiries, or use other social media functions on our site. The information you give us may include your name, address, e-mail address and phone number.

Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

We use information held about you in the following ways

Information you give to us. We will use this information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us.

Information we collect about you. We will use this information:

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. To improve our site to ensure that content is presented in the most effective manner for you and for your computer.

How we store your information:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All messages and emails thereafter are sent to a secure business email address.

Disclosure of your information

We will never share your information with any other third party, unless you expressly ask us to do so. This includes parents, vendors and any other person who may contact us in regard to your enquiries or your booking.

Our website shares with Analytics and search engine providers that assist us in the improvement and optimisation of our site.

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If The Keeper and the Dell or substantially all of its assets are acquired by another Owner, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use  and other agreements; or to protect the rights, property, or safety of The Keeper and the Dell, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to keep your details on file. Should you no longer be wished to be contacted by The Keeper and the Dell in regard to your enquiry, let us know and we will remove you from our list of Couples to contact. Please send your request to us by post or email to the contact shown below.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us by email to lolly@thekeeperandthedell.com or by post to The Keeper and the Dell, Ringland Lane, Ringland, Norfolk, NR7 6JW